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Booking and Registration

• Booking related queries
  • The batch that I am looking for is full. What do I do?
  • I am not able to add more friends of mine.
  • My friend has already trekked with Indiahikes, but the name is not showing up
  • I am looking for a trek on a specific date.
• Payment
  • My transaction failed. What do I do?
  • Amount got debited, did not get the confirmation for the trek.
  • My credit / debit card is not getting accepted.
  • Can I make partial payment?
  • Can I add insurance after making the payment?
  • I have a voucher and cannot see it. / I am not able to use my voucher.
  • I want to do UPI payment, is that a good option
• Waitlist
  • How does waitlist work?
  • When do I get to know the final status of my waitlist?
  • When will my waitlist slot get confirmed?

General Trek queries

• Food on the trek
  • What is the general menu on the trek?
  • How we decide our menu
  • Do you serve non-veg on the trek?
  • Do you serve Jain food?
  • Water on the trek
• Which trek to do
  • I am first-time trekker. Can you suggest me a few treks to do?
  • Which trek can I do this month?
  • I want snow on my trek.
  • Can you tell me treks which are good for children?
  • I am looking for a weekend trek.
  • What are the top 13 treks to do in India?
  • Am I eligible for a Himalayan trek?

Indiahikes Policy

• Backpack offloading and Cloak-room facility
  • What is backpack offloading?
  • What are the terms and conditions for offloading a backpack?
  • What is the procedure to offload my backpack?
  • How much does backpack offloading cost?
  • I have extra luggage, can I keep it at the basecamp?
  • Can I offload halfway through the trek?
  • Can I use my voucher for backpack offloading and for renting gear?
• Batch Shift
  • How can I shift my batch date?
• Cancellation Policy
  • How do I cancel my trek? What’s the policy?
  • Can my friend replace me on the trek?
• Discount Policy
  • What is your discount policy if we are more than 10 in a group?
  • Do kids get a discount?
  • We are a group of about 6-7 trekkers, do we get a discount?
  • We heard that if we do a trek with IH, then that trek is free for lifetime?
• Fitness policies and Criteria
  • How can I assess if I am fit for a trek?
  • Are my fitness screenshots and medical certificate compulsory?
  • How do I upload my fitness screenshot?
  • My BMI is above 26. Am I eligible for a trek?
  • The weather outside is bad, can I run on a treadmill and record the activity?
• Transport
  • When will I get the details regarding the transport coordinator?
  • What vehicles will be there for the pick up?
  • Do I have to pay for the transport/ cab separately?
  • I am not sure how to reach the basecamp.
  • Can I get a vehicle from the airport / hotel I’m staying at?
  • I do not want the pick up to the basecamp.
• Vouchers
  • Are my vouchers transferable?
  • Can I use my voucher for backpack offloading and for renting gear?
  • I got a voucher as an award on my last trek. How can I use the voucher now?
  • My voucher expires in a few days
  • I do not see myself trekking in future. Can I get a reimbursement on my voucher amount?

Call us or meet us

We work between 9:30 am and 6:30 pm. On Saturday, we work from 9 am to 1 pm. We’re closed on Sundays.

If you’re calling us for brand associations or perhaps from the media, call us on 080-395-11400 or write to info@indiahikes.com

We also love meeting our trekkers. If you wish to meet us, feel free to drop by. Here’s our location.