Get your Trek Questions Answered Here
-
Booking and Registration
-
General Trek queries
-
Indiahikes Policy
Booking related queries
Payment
-
My transaction failed. What do I do?
-
Amount got debited, did not get the confirmation for the trek.
-
My credit / debit card is not getting accepted.
-
Can I make partial payment?
-
Can I add insurance after making the payment?
-
I have a voucher and cannot see it. / I am not able to use my voucher.
-
I want to do UPI payment, is that a good option
Waitlist
Food on the trek
Which trek to do
Backpack offloading and Cloak-room facility
-
What is backpack offloading?
-
What are the terms and conditions for offloading a backpack?
-
What is the procedure to offload my backpack?
-
How much does backpack offloading cost?
-
I have extra luggage, can I keep it at the basecamp?
-
Can I offload halfway through the trek?
-
Can I use my voucher for backpack offloading and for renting gear?
Batch Shift
Cancellation Policy
Discount Policy
Fitness policies and Criteria
Transport
-
When will I get the details regarding the transport coordinator?
-
What vehicles will be there for the pick up?
-
Do I have to pay for the transport/ cab separately?
-
I am not sure how to reach the basecamp.
-
Can I get a vehicle from the airport / hotel I’m staying at?
-
I do not want the pick up to the basecamp.
Vouchers
-
Are my vouchers transferable?
-
Can I use my voucher for backpack offloading and for renting gear?
-
I got a voucher as an award on my last trek. How can I use the voucher now?
-
My voucher expires in a few days
-
I do not see myself trekking in future. Can I get a reimbursement on my voucher amount?
-
How can I get a gift voucher from Indiahikes?
Get your Trek Questions Answered Here
-
Booking and Registration
-
General Trek queries
-
Indiahikes Policy
Booking related queries
Payment
- My transaction failed. What do I do?
- Amount got debited, did not get the confirmation for the trek.
- My credit / debit card is not getting accepted.
- Can I make partial payment?
- Can I add insurance after making the payment?
- I have a voucher and cannot see it. / I am not able to use my voucher.
- I want to do UPI payment, is that a good option
Waitlist
Food on the trek
Which trek to do
Backpack offloading and Cloak-room facility
- What is backpack offloading?
- What are the terms and conditions for offloading a backpack?
- What is the procedure to offload my backpack?
- How much does backpack offloading cost?
- I have extra luggage, can I keep it at the basecamp?
- Can I offload halfway through the trek?
- Can I use my voucher for backpack offloading and for renting gear?
Batch Shift
Cancellation Policy
Discount Policy
Fitness policies and Criteria
Transport
- When will I get the details regarding the transport coordinator?
- What vehicles will be there for the pick up?
- Do I have to pay for the transport/ cab separately?
- I am not sure how to reach the basecamp.
- Can I get a vehicle from the airport / hotel I’m staying at?
- I do not want the pick up to the basecamp.
Vouchers
- Are my vouchers transferable?
- Can I use my voucher for backpack offloading and for renting gear?
- I got a voucher as an award on my last trek. How can I use the voucher now?
- My voucher expires in a few days
- I do not see myself trekking in future. Can I get a reimbursement on my voucher amount?
- How can I get a gift voucher from Indiahikes?
Get in touch with us
Hundreds of trekkers call us everyday to ask for guidance about trekking. We’re always here to help.
To speak to us directly, call us on +91-80-468-01269. Our experts available on the phone on all days until 8.30 pm (including Sundays).
To get in touch via email, write to us on [email protected]. We’ll write back to you within 12 hours.
We also love meeting trekkers. If you wish to meet us, feel free to drop by at our office on any weekday (no prior notice required). Our office is located in Sahakarnagar, Bangalore.
Trekking Tips, News and Trek Talks Delivered Every Week
Over 110,000 trekkers love our Thursday mailers for the latest on trails, tips, trek talks and special invites. Sign up today.
NAVIGATE
Committed to safety
Indiahikes is the safest trekking organisation in India. Over 20,000 people trek with Indiahikes each year and vouch for our unmatched safety standards.
Contact Us
-
-
Bengaluru Office139, Defence Colony Road, Defence Layout, Sahakar Nagar, Bengaluru, Karnataka 560092
-
Dehradun Office85/10, Neshvilla Road, Dehradun, Uttarakhand 248001
© 2021 indiahikes.com
All images are copyrighted by their respective authors.