What question can we answer for you today? Search Booking and Registration Booking related queries The batch that I am looking for is full. What do I do? I am not able to add more friends of mine. My friend has already trekked with Indiahikes, but the name is not showing up I am looking for a trek on a specific date. Payment My transaction failed. What do I do? Amount got debited, did not get the confirmation for the trek. My credit / debit card is not getting accepted. Can I make partial payment? Can I add insurance after making the payment? I have a voucher and cannot see it. / I am not able to use my voucher. I want to do UPI payment, is that a good option Waitlist How does waitlist work? When do I get to know the final status of my waitlist? When will my waitlist slot get confirmed? General Trek queries Food on the trek What is the general menu on the trek? How we decide our menu Do you serve non-veg on the trek? Do you serve Jain food? Water on the trek Which trek to do I am first-time trekker. Can you suggest me a few treks to do? Which trek can I do this month? I want snow on my trek. Can you tell me treks which are good for children? I am looking for a weekend trek. What are the top 13 treks to do in India? Am I eligible for a Himalayan trek? Indiahikes Policy Backpack offloading and Cloak-room facility What is backpack offloading? What are the terms and conditions for offloading a backpack? What is the procedure to offload my backpack? How much does backpack offloading cost? I have extra luggage, can I keep it at the basecamp? Can I offload halfway through the trek? Can I use my voucher for backpack offloading and for renting gear? Batch Shift How can I shift my batch date? Cancellation Policy How do I cancel my trek? What’s the policy? Can my friend replace me on the trek? Discount Policy What is your discount policy if we are more than 10 in a group? Do kids get a discount? We are a group of about 6-7 trekkers, do we get a discount? We heard that if we do a trek with IH, then that trek is free for lifetime? Fitness policies and Criteria How can I assess if I am fit for a trek? Are my fitness screenshots and medical certificate compulsory? How do I upload my fitness screenshot? My BMI is above 26. Am I eligible for a trek? The weather outside is bad, can I run on a treadmill and record the activity? Transport When will I get the details regarding the transport coordinator? What vehicles will be there for the pick up? Do I have to pay for the transport/ cab separately? I am not sure how to reach the basecamp. Can I get a vehicle from the airport / hotel I’m staying at? I do not want the pick up to the basecamp. Vouchers Are my vouchers transferable? Can I use my voucher for backpack offloading and for renting gear? I got a voucher as an award on my last trek. How can I use the voucher now? My voucher expires in a few days I do not see myself trekking in future. Can I get a reimbursement on my voucher amount? How can I get a gift voucher from Indiahikes? Call us or meet us We work between 9:30 am and 6:30 pm. On Saturday, we work from 9 am to 1 pm. We’re closed on Sundays. If you’re calling us for brand associations or perhaps from the media, call us on 080-468-01269 or write to [email protected] We also love meeting our trekkers. If you wish to meet us, feel free to drop by. Here’s our location.