What question can we answer for you today?
Booking and Registration
-
Booking related queries
-
Payment
-
My transaction failed. What do I do?
-
Amount got debited, did not get the confirmation for the trek.
-
My credit / debit card is not getting accepted.
-
Can I make partial payment?
-
Can I add insurance after making the payment?
-
I have a voucher and cannot see it. / I am not able to use my voucher.
-
I want to do UPI payment, is that a good option
-
Waitlist
General Trek queries
-
Food on the trek
-
Which trek to do
Indiahikes Policy
-
Backpack offloading and Cloak-room facility
-
What is backpack offloading?
-
What are the terms and conditions for offloading a backpack?
-
What is the procedure to offload my backpack?
-
How much does backpack offloading cost?
-
I have extra luggage, can I keep it at the basecamp?
-
Can I offload halfway through the trek?
-
Can I use my voucher for backpack offloading and for renting gear?
-
Batch Shift
-
Cancellation Policy
-
Discount Policy
-
Fitness policies and Criteria
-
Transport
-
When will I get the details regarding the transport coordinator?
-
What vehicles will be there for the pick up?
-
Do I have to pay for the transport/ cab separately?
-
I am not sure how to reach the basecamp.
-
Can I get a vehicle from the airport / hotel I’m staying at?
-
I do not want the pick up to the basecamp.
-
Vouchers
-
Are my vouchers transferable?
-
Can I use my voucher for backpack offloading and for renting gear?
-
I got a voucher as an award on my last trek. How can I use the voucher now?
-
My voucher expires in a few days
-
I do not see myself trekking in future. Can I get a reimbursement on my voucher amount?
-
How can I get a gift voucher from Indiahikes?
What question can we answer for you today?
Booking and Registration
-
Booking related queries
-
Payment
- My transaction failed. What do I do?
- Amount got debited, did not get the confirmation for the trek.
- My credit / debit card is not getting accepted.
- Can I make partial payment?
- Can I add insurance after making the payment?
- I have a voucher and cannot see it. / I am not able to use my voucher.
- I want to do UPI payment, is that a good option
-
Waitlist
General Trek queries
-
Food on the trek
-
Which trek to do
Indiahikes Policy
-
Backpack offloading and Cloak-room facility
- What is backpack offloading?
- What are the terms and conditions for offloading a backpack?
- What is the procedure to offload my backpack?
- How much does backpack offloading cost?
- I have extra luggage, can I keep it at the basecamp?
- Can I offload halfway through the trek?
- Can I use my voucher for backpack offloading and for renting gear?
-
Batch Shift
-
Cancellation Policy
-
Discount Policy
-
Fitness policies and Criteria
-
Transport
- When will I get the details regarding the transport coordinator?
- What vehicles will be there for the pick up?
- Do I have to pay for the transport/ cab separately?
- I am not sure how to reach the basecamp.
- Can I get a vehicle from the airport / hotel I’m staying at?
- I do not want the pick up to the basecamp.
-
Vouchers
- Are my vouchers transferable?
- Can I use my voucher for backpack offloading and for renting gear?
- I got a voucher as an award on my last trek. How can I use the voucher now?
- My voucher expires in a few days
- I do not see myself trekking in future. Can I get a reimbursement on my voucher amount?
- How can I get a gift voucher from Indiahikes?