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Amount got debited, did not get the confirmation for the trek.

Oh no. This can get extremely annoying.

This might be due to an error in the network.

As per the bank rules, in case the transaction has failed and the amount is debited, you will get a refund within the next 72 hours.

There might also be a case where our system might not have recorded the transaction.

In such a case, you can try making the payment again. If the payment is done twice, we will refund the amount back you.

Your money is safe and you will not be charged extra.

If none of this is the case, please contact your bank for more information.

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