Can I get a refund of my voucher amount?
Unfortunately, we do not follow this practice. We will not be able to refund the voucher amount. However, we can always extend it’s validity. 🙂
Do write to your Trek Coordinator to let us know what the issue is.
Can I transfer my voucher to a friend?
Your trek voucher is strictly non-transferable. It is meant for you– either as a goodwill gesture or as recognition of your effort on a trek or as contest prize. If you want to transfer the voucher to your friend, you will incur charges of Rs. 1000.
If you are okay with the charges, write to your Trek Coordinator to transfer your voucher.
Can I extend the validity of my voucher?
Our trek vouchers have one year’s validity. You can use this voucher for any trek hosted by Indiahikes within this time. Send a mail to your Trek Coordinaot if you wish to extend the validity. There is a fee for the same.
I have a voucher. How do I redeem it?
When you register for a trek and proceed to Step 2, your voucher is automatically redeemed. It is linked to your email id and our system will recognise it accordingly.
If you don’t see the option to choose your voucher there, send an email to your respective Trek Coordinator with a soft copy of the voucher. We’ll activate the voucher from our backend and send you a revised payment link.
To know which Trek Coordinator to contact, click here – https://indiahikes.com/contact-us/