About Waitlists

If you're on the waitlist, it means that the group you're registering for is full and you'll have to wait for a cancellation to get a confirmation. 

If there is a cancellation in the group, we will send you an email immediately. You'll be able to make the payment and confirm your trek. You will have 24 hours to make the payment and confirm the slot. 

If the payment is not done within 24 hours, the slot will move to the next person on the waitlist and so on. 

We have a total of 5 waitlist slots for each group. It works on a first-come-first-serve basis.

Note: If you have registered for more than one person on the waitlist, you will be notified only if there is a cancellation of the total number of trekkers you have registered for.

playicon'
imgs

You do not have to make a payment to be on the waitlist. 

Only if there is a cancellation and the slot is allotted to you, you will have to make the payment to confirm your trek. You will have to do this within 24 hours after receiving the notification from us. 

You will be notified by email.

Signing up for a waitlist is a bit of a gamble. If you sign up more than 30 days before the trek date, then the chances of it getting confirmed are higher. But if you sign up closer to the trek date, the chances of your waitlist getting confirmed are very low. It would be better to choose an available date. We have 5 waitlist slots. It works on a first-come, first-served basis.

Our advice to you is this: Sign up for the waitlist only if your dates are not flexible at all. You do not have to pay to be on the waitlist, so you have nothing to lose. But do NOT book your flight tickets until you confirm your trek with us. If your dates are flexible, choose an available date. That way, you'll be able to plan your travel and start prepping for the trek as well.

You can register for waitlist slots on more than one trek or group. However, it is important that the dates for which you are registering do not overlap. 

Our system will not allow you to register if the dates are overlapping.

To be honest, we cannot really predict when you will get a confirmation. It all depends when a trekker might cancel his/her trek.

If you have registered on our waitlist, we recommend you keep a watch on your email. Our notifications are automated. In case there is a cancellation, you will be notified immediately by email.

Mark all mails from Indiahikes as "important" so that the email doesn't end up in your spam.

Please note that we close our waitlist 7 days before the trek. This means that we stop sending out notifications to trekkers on the waitlist, even if there is a cancellation. We believe that you need a minimum of 7 days to prepare for the trek and book your travel.

We have  maximum of 5 waitlist slots. The waitlist works on a first-come first-serve basis. You are more likely to get confirmed if you are the first or second in the waitlist.

If you are very keen on knowing about your Waitlist Number, give us a call on +91-80-468-01269 to find out.

About Renting Gear

Definitely! At Indiahikes, we believe renting is the way forward, to make trekking more efficient, more economical, without compromising the quality of trekking gear. So we have a range of high quality gear available for rent at very small costs. 

Take a look at them here - https://store.indiahikes.com/rent-gear/

Your rental gear will be given to you at the base camp on the day you arrive.

In case you have rented a trekking backpack, you may use the cloakroom facility to keep your extra luggage. We want you to travel as light as possible from your home. 

Renting of items close 3 days before the start of the trek.

Currently, we do not have an option to use your trek voucher to book our Crosstrek Rental gear. We are working on making all our systems unified. We will let you know when we get this going. 

For now, you can use your trek voucher to book your trek and pay separately for your rental gear.

We have trekking shoes, backpacks, jackets, gloves, trekking poles and more available on rent for all Indiahikes trekkers. You can order these only AFTER you have confirmed a trek with us.

If you have registered for a trek with us, here's the process to follow:

  1. Head over to this page to choose the gear you want.
  2. Add everything you need to your cart. (Make sure you choose the right sizes)
  3. Make an online payment.
  4. Save the receipt on your phone.

The gear you have rented will be given to you at the base camp. You will have to return it at the base camp after your trek. 

All the gear we give you is of the best quality and is sanitized after every use. Click here to see how we clean and maintain our rental shoes.

We hope you rent all you need for your trek. It is more environmentally friendly and pocket friendly. The more you save, the more you trek!

Yes, you can. To change the size of the ordered gear, you will have to cancel your order and re-book it. You will get a full refund of the amount you have paid.

If you'd like to cancel the gear you have taken on rent, click here to login.

Once you've logged in, go to your orders and cancel the gear you'd like to cancel.

Can I cancel a single rental item from a bulk order?

Yes, you can cancel a single item from a bulk order. For example, if you have ordered shoes, a jacket, a pole and a poncho and you want to cancel the poncho alone, you can do it from your dashboard.

If you cancel any rental gear from our store, this is the cancellation policy:

  • Cancellation of rental gear 7 days before the start date of the trek — Get a full refund minus 4% transaction charges.
  • Cancellation of rental gear less than 7 days before the start date of the trek —Get a voucher for the whole amount. This voucher is applicable on rental gear for your future treks.

Yes, you can cancel a single item from a bulk order. For example, if you have ordered Shoes, a jacket, a pole and a poncho and you want to cancel the poncho alone, you can do it from your dashboard.

Just head over to your dashboard, click on orders and cancel the item that you'd like to cancel.

About Indiahikes Vouchers

If you have a voucher in your name, it will show up on the payment page when you are booking a trek. 

On the payment page, you will see an option to select the voucher from a dropdown. Once you select the voucher, it will deduct the voucher amount from the total amount you have to pay. 

Remember, the voucher will show up only if it is within the validity period. 

Also, it is important that you use the same email address. If you are using a different email address to register than the one to which your voucher is linked, it will not show up.

It's wonderful that you're planning to gift a trek! We believe that a trek is one of the best gifts you can give someone. A trek is a life-changing, transformative experience. Everyone should experience this. 

To gift a voucher, just get in touch with us. Our team will create a voucher for the amount that you would like.

Send an email to nandana@indiahikes.com with the subject “Gift a trek.” Nandana will get back to you with the process and take the conversation forward.

Any Indiahikes voucher is valid for a year (except in case of the COVID-special vouchers). So if your voucher is expiring, our suggestion would be to plan a trek soon.

However, if you have a very special case, we will consider extending your voucher. We do this on a case by case basis only. 

If you want to get your voucher validity extended, please get in touch with your Experience Coordinators with an email. If you don't know your Experience Coordinator, write to info@indiahikes.com.

If this voucher was issued to you as part of our COVID cancellation policy, again, get in touch with us. Our team will help you out with it. 

Currently, we do not have an option to use your trek voucher to book our Crosstrek Rental gear. We are working on making all our systems unified. We will let you know when we get this going. 

For now, you can use your trek voucher to book your trek and pay separately for your rental gear.

Indiahikes vouchers are non-transferrable. Even if you are registering and paying for an entire group, only the trekkers linked with a voucher can apply it. 

We do understand that family members usually want to use the voucher among themselves. 

Owing to our vision that Everyone Must Trek, we allow the transfer of vouchers between immediate family members. 

We take this on a case by case basis. Please call your Experience Coordinator to help you with this, or write to info@indiahikes.com.

If your voucher is valid for a year, it means that you have to register for a trek before the expiry date.

For example, if your voucher is expiring on July 1st, 2021, just ensure that you complete your registration for a trek before July 1st. The trek date could be any time in future, even after July 1st.

So if you think about it, your voucher is valid for a lot longer than a year, as it allows you to book for a trek even 5-6 months after the expiry date. We hope you use it well.

To view the vouchers you have, log into your trek dashboard, by clicking the "Login" button on our home page, or by clicking here.

  • Once you login to your account, find the profile button on the top right corner.
  • Click on the voucher button to know your balance amount and the validity of the voucher.
  • You can also down a pdf of the voucher.

About the Gear You Need

For your trek, there are three most important things that you need — your warm clothes, your trekking shoes, your backpack. Everything in the list below falls under one of these categories.

We will be providing the sleeping bags and tents that you will be camping in. You will only need to bring your personal gear. In case you don't have any of this gear, you're welcome to rent gear from our store. We don't want you to spend too much, and we don't want you to compromise on the quality of gear either.

Rent Gear here

Here's a quick list of the things you need for a Himalayan trek:

- Trekking shoes
- Backpack
- Base layer
- Trek pants
- Warm layer
- Sunglasses
- Suncap
- Headlamp
- Synthetic hand gloves
- Woollen cap or Balaclava
- Socks (3 pairs)
- Trekking pole (a pair)
- Rainwear
- Rain cover for your backpack
- Daypack (20-30 ltrs, optional)
- A toilet kit
- Cutlery
- Plastic covers
- Personal medical kit
- Documents

 While the list above will help you, you need a good understanding of each of the gears, so that you make no mistake while buying them. Go through this page, which details out all the gear you need, with pro tips on how much to spend and where to buy them.

playicon'
imgs

Yes. There are two sections in the medical certificate . The first part must be filled by a practising doctor. The second part must be filled by you. Without the medical certificate the forest department will not issue permissions for your trek. It is also a requirement by Indiahikes.

The medical certificate records all your vital readings. This  helps the trek leader understand your health better. Especially on Himalayan treks, health vitals play a very important role.

You can download the medical certificate here.

Definitely! At Indiahikes, we believe renting is the way forward, to make trekking more efficient, more economical, without compromising the quality of trekking gear. So we have a range of high quality gear available for rent at very small costs. 

Take a look at them here - https://store.indiahikes.com/rent-gear/

Your rental gear will be given to you at the base camp on the day you arrive.

In case you have rented a trekking backpack, you may use the cloakroom facility to keep your extra luggage. We want you to travel as light as possible from your home. 

Renting of items close 3 days before the start of the trek.

There are 3-4 documents that you must mandatorily carry on your trek. Without these, you will not be allowed to trek.

1. Original and photocopy of government photo identity card. Anything such as a driver’s license, Aadhar card, passport will do. This is required by the forest department for your identification.  

2. Disclaimer certificate. This is a legal requirement. Download the PDF, read carefully and sign it. This must be handed over to your Trek Leader during registration at the base camp – Download PDF

3. Medical certificate. There are two sections in this. The first part must be filled by a practising doctor. The second part must be filled by you. Without the medical certificate the forest department will not issue permissions for your trek. It is also a requirement by Indiahikes – Download PDF

4. COVID Related certificates:  As the government regulations for COVID are changing very frequently, We suggest that you stay updated and carry the required documents accordingly. You can also get in touch with our Experience Coordinators for the latest updates at  +91-80-468-01269

Pro Tip: Keep important documents in a clear plastic cover and slide them into the inner pocket at the back of your backpack. This keeps them from getting wet. 

To speak to us directly, call us on +91-80-468-01269.
Our experts available on the phone on all days until 8.30 PM (including Sundays).
To get in touch via email, write to us on info@indiahikes.com. We’ll write back to you within 12 hours.
We also love meeting trekkers. If you wish to meet us, feel free to drop by at our office on any weekday (no prior notice required).

Click here to locate us.

Trekking Tips and Resources

Here are a few articles to help you prepare well for your next trek.

articleImage

How to go about Trekking Post-Covid Recovery: A Doctor's Note

By swathi-chatrapathy

2021-05-27

articleImage

6 Post-Trek Issues and How to Avoid Them -- Numb Toes, Fever, Sunburn

By swathi-chatrapathy

2021-03-11

articleImage

Why Sunburns Are More Common At High Altitude

By lavanya-pangtey

2018-11-26

articleImage

What Ailments Do You Face After A High Altitude Trek?

By swathi-chatrapathy

2019-04-04

articleImage

How To Treat Acute Mountain Sickness (AMS), High Altitude Pulmonary Edema (HAPE), High Altitude Cerebral Edema (HACE)

By swathi-chatrapathy

2021-01-03

articleImage

Ultimate Guide To Healthy And Zero-Waste Snacks For A Trek (With 13 Make-At-Home Recipes)

By

2022-03-17